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Delivery FAQs

Thanks for showing interest in our products.

For customers in Gauteng, we keep things simple: standard curb-side delivery to Johannesburg, Pretoria, and surrounding metro areas starts from R550. Our team will contact you to schedule a weekday slot that suits you.

We also deliver nationwide. For major hubs outside Gauteng (Cape Town, Durban, Bloemfontein, Gqeberha, Polokwane, Nelspruit, etc.) we partner with reputable furniture carriers; rates begin at R650.00 and are calculated by distance and total volume. Remote or outlying areas may attract a small surcharge due to longer transit times, but we’ll always give you a confirmed price before dispatch. All shipments are fully insured in transit, and we email you a tracking link the moment your order leaves our warehouse.

We’re Gauteng-based, so Joburg, Pretoria, and nearby metros get fast, in-house drop-offs.

National service? Absolutely. Weekly trucks head to Cape Town, Durban, Bloem, Gqeberha, Polokwane, Nelspruit, and beyond. Remote towns are covered via partner couriers. If you’ve got an address anywhere in South Africa, we’ll get your furniture there—safely and fully insured.

We will contact you once your order and delivery address is received. We will confirm availability and delivery cost.

We will attempt to deliver goods within the advised time periods, but goods are subject to availability and delay in the delivery of goods is frequently in the hands of an external courier which we have no control over.

Once a tracking number is sent to you, you can track your order on the courier’s respective website.

You are required to make all the necessary arrangements to take delivery of the goods whenever they are tendered for delivery.

If you are not at home on the date that has been agreed and the delivery agent cannot contact you, we reserve the right to charge you for the re-delivery

You may in certain instances cancel your order. You can cancel your order before it is dispatched for delivery call us or email us to do so.

If you cancel an order you will be liable for a cancellation fee of 10% of the order.

If cancellation of an order is initiated by us, no cancellation fees will be payable.

Please contact our customer services at +27 61 216 5858 if you have any queries regarding cancellation.

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